Body Focus Physiotherapy, Podiatry & Remedial Massage. Physiotherapy Centre has experienced physiotherapists and provide comprehensive physiotherapy, remedial massage and rehabilitation and other allied health services.

Dentist

Dental services provided Dental Stylers For an appointment please call (02) 8883 3388 or see the Dental Receptionist at the centre.

Dietician

Geeta Khurana is available by appointment for nutrition and diet related services.

Psychologist

Our Psychologists are available by appointment.
Mary Ticinovic – Clinical Psychologist – 0404049424
Alfred de Robillard- Psychologist – 0416021087
Chi Morris – Psychologist – 0416638682

Pathology

A licensed Pathology Collection Centre is provided by Clinical Labs and are available from 8:00AM – 4:00PM Mon-Fri and 8:00AM – 1:00PM Saturday. Pathology closed Sundays.

Other services

This Practice is committed to providing comprehensive General Practice care to all individuals and families in this Community - quality care in valued relationships and in an atmosphere of excellence and ethical values.

Male & Females GP’s
Nurses
Treatment Room
Driver Medicals
Vaccination
Work Cover, Third Party
Travel Vaccinations
Specialist and Allied Health Services

Pre-employment
Pathology
Paediatrics
Sports Medicine
Accredited dietitian
Psychologist
Counsellor and Psychotherapist

Billing Arrangements

This Practice is committed to providing comprehensive General Practice care to all individuals and families in this Community – quality care in valued relationships and in an atmosphere of excellence and ethical values.
We are a bulk billing medical practice. Please bring your Medicare card and Concession card with you to your appointment. If you are a private patient, please ask our staff for details about fees.
Certain Consultations cannot be billed under Medicare, such as

Workers Compensation
CTP (Compulsory Third Party)
Travel Vaccine Consults
Injury Management
Pre Employment Medical
Commercial Drivers License Medical
Travel vaccinations

Special practice notes

Appointments

Appointments are available with all Doctors and Allied Health.
Each patient and family member requiring a consultation should have their own appointment time slot.
If unable to attend an appointment please advise Reception, this will allow us to provide that appointment to another patient in need.
Appointments are given priority.
Walk in’s can be accommodated, however waiting times will vary each day.
Online appointments are available, (Non-attendance for online bookings for 2 visits, may have you suspended for online bookings).
Appointments should be made for Care Plans, Childhood Immunisations, Pap smears.
If you require a long consultation please call reception to organise.

Telephone Access

You can contact the Doctors at the Centre during surgery open hours. The Receptionist will take a message if the Doctor is in consultations.
In an emergency your call will be put through. Please keep your calls brief.

Test Results

Tests results are not given over the telephone, for medico-legal reasons.

Medical Certificates

Medical Certificates are legal documents and cannot be issued without actually seeing the Doctor and they cannot be issued retrospectively.

Referral to Specialist

To ensure best management, we like to discuss your condition with you before referring you to a specialist. We are not permitted by law to backdate specialist referrals, so ensure you have a current referral before you see the specialist.

Reminder and Recall System

Recalls and reminders are organised by the practice to maintain continuity of your health care. Recalls are notifiable by SMS, phone call or letter.

Interpreter Service

If you or a family member requires an interpreter we can organise this for you. These need to be booked in advance therefore please advise reception at the time of booking appointment.

House Calls

House calls are available to existing regular patients as per our Doctors discretion for chronic or palliative medical management. All effort should be made to bring the patient to the Centre because emergency and full medical equipment required for treatment cannot be available at house calls.

After Hours

This is provided by a deputising service. In cases of emergency, please ring 000 for an ambulance or proceed to your nearest hospital.

Medical Records and Privacy

All medical records are strictly confidential and the contents cannot be disclosed to anyone without your consent or where justified by law. Our Centre complies with the Privacy Act 1988 including the ways we collect, store, use and disclose health information.

Feedback

If you have any suggestions to improve the Practice, you are invited to speak to the Doctor directly or the Director of The Centre. We believe problems are best dealt with in the Practice.
If you prefer, you can contact the Health Care Complaints Commission on 1800 043 159.

Services and Facilities